Reference

How 1133 Handles Your Personal Information

Your account details, payment records, and device activity are handled with care at 1133. Access and eligibility depend on your local law and eligible regions — this policy explains exactly what we collect, why we keep it, and how you can request changes.

Account Data ProtectionbKash, Nagad & Rocket PrivacyYour Rights, Clearly StatedBangladesh-Focused Policy

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What This Privacy Policy Covers

1133 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 1133, we collect the information needed to run your account — your name, contact details, and the payment method you use to deposit or withdraw. If you transact through bKash, Nagad, or Rocket, we record the transaction reference and amount;

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we do not store your mobile wallet PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to make the mobile experience consistent whether you switch from phone to
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desktop mid-session. We retain account data for as long as your account is active and for a period after closure as required by applicable law. Data shared with payment processors like bKash, Nagad, and Rocket is governed by their own privacy terms in addition to ours.
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We do not sell your personal data to third parties. Cookies are used to maintain your login session and to remember your preferences; you can manage cookie settings through your browser. Eligibility to use 1133 and the scope of data processing that applies to you depends
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on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how 1133 manages account data. Here is what that looks like in practice across the four areas that matter most to you.

Account Security Your account is protected with OTP verification on login. We do not store passwords in plain text, and suspicious login attempts trigger an automatic lock that you resolve through your registered mobile number.

Cookie Controls Session cookies keep you logged in across your phone and desktop without re-entering credentials. You can clear or block non-essential cookies through your browser settings at any time without losing your account.

Data Retention We keep your transaction history — including bKash, Nagad, and Rocket records — for the period required by applicable law. Once that period ends, records are deleted or anonymised from our active systems.

Requesting Changes To update your registered details or request deletion of your account data, contact support with your account ID. We verify your identity first, then process the request within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or delete the personal data we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Common Questions About Your Privacy at 1133

These are the questions we hear most often about how your data is handled. If yours is not here, reach out through live chat or email.

We collect your name, contact number, and the payment method you register — such as bKash, Nagad, or Rocket. Device and session data is also recorded to secure your login and maintain account continuity across devices.

Transaction references are shared only with the relevant payment processor to complete your deposit or withdrawal. We do not sell or pass your payment data to unrelated third parties.

We retain records for the period required under applicable law after account closure. After that period, your data is deleted or anonymised from our active systems.

Yes. Contact our support team through live chat or email with your registered account details. We verify your identity first, then provide the information within a reasonable timeframe.

Reach support through live chat or email and request a contact-detail update. We will verify your identity via OTP on your current registered number before making any changes.

Your eligibility to use 1133 and the data processing that applies to you depends on your local law and the eligible regions we serve. If access is restricted, we handle your data in line with applicable legal requirements.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App1133 App Info1133 Banking

How 1133 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Common Questions About Your Privacy at 1133

01 What personal data does 1133 collect when I open an account?

02 Does 1133 share my bKash or Nagad transaction details with anyone?

03 How long does 1133 keep my account data after I close my account?

04 Can I request a copy of the data 1133 holds on me?

05 How do I update my registered mobile number or contact details?

06 What happens to my data if local law in Bangladesh restricts my access?

Privacy Policy

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