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Terms Conditions

These terms govern how you use your 1133 account, place bets, handle deposits through bKash, Nagad or Rocket, and what happens if a dispute needs resolution. We explain the rules plainly so you know where you stand before you open an account.

Account conductPayment rulesBet settlementDispute pathsWithdrawal terms
1133 Terms Conditions
POLICY PILLARS

How We Handle Account Governance

Our terms exist to keep the platform fair for everyone and to make sure you know the rules before you play. We enforce age and location checks at registration, verify payment ownership before processing withdrawals, and apply the same bet-settlement logic to every account. When a dispute arises, we follow a documented review process and share the outcome with you in writing.

Identity Checks

At registration and again before your first withdrawal, we verify your mobile number and may ask for a photo ID to confirm you are the payment-method owner and meet the minimum age requirement for your region.

Bet Settlement

All slot and table outcomes come from certified game providers; sports bets settle according to official league results.

Dispute Resolution

If you disagree with a bet settlement or account action, open a ticket with your bet ID or transaction reference. We review the provider log or payment record and reply with our finding, usually within 24 hours for simple cases.

Term Updates

When we change these terms, we post the new version on this page and send a notice to your registered mobile number or email.

TERMS CONTACT

Where to Ask About Terms

If a clause in these terms is unclear or you need help with a dispute, reach us through live chat or the ticket system. Chat is the fastest path for simple questions about account rules or payment conduct; tickets work better when you need to attach screenshots or describe a bet-settlement issue in detail. We respond to all term-related queries, usually within a few hours during peak traffic.

Live Chat Open the chat widget from any lobby page and ask about account rules, payment conduct or bet disputes. An agent will walk you through the term that applies to your case and explain next steps if you want to escalate.
Email Ticket Send a detailed message through the account support panel if you need to attach proof of a payment, describe a game round or reference a specific bet ID.
FAQ Library Browse the questions section below and the account FAQ for quick answers about withdrawal limits, bonus forfeiture, duplicate-account policy and other common term topics before you open a ticket.

Terms & Conditions FAQ

Once you confirm a deposit in your bKash app and the funds reach your 1133 account, the transaction is final. Disputing it with bKash after you have played the balance may result in account suspension and a claim to recover the played amount.

No. Our terms allow one account per person. If we detect duplicate accounts, we will close the extras and may forfeit any balances or bonuses on those accounts, leaving only your original account active.

We settle every sports bet according to the official result recorded by our odds provider. If there is a genuine discrepancy, open a ticket with your bet ID and the source you are referencing, and we will review it with the provider.

Go to account settings, request closure, and we will process any remaining balance back to the payment method you used to deposit, after identity verification. Closure is permanent; you cannot reopen the same account later.

Both apply. The main terms cover account conduct and payment rules; each bonus has its own wagering and forfeiture conditions published on the promo board. If there is a conflict, the bonus-specific rule takes precedence for that promotion only.

We send a notice to your registered mobile number or email whenever we post a new version. The notice includes the effective date and a link to the updated terms page so you can review the changes before they take effect.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.